Tuesday 28 July 2009

Driving results

You can drive a car, you can drive a golf ball, you can drive a wedge between two people (I know I can), you can drive people crazy, you can drive a horse and cart through my logic but you can't 'drive results'. Results indicate what has happened and they are the 'result' of people's performance. So stop trying to work on the result and instead help your people develop their performance, i.e how they do their work, and see if that affects the result.

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